UT Vault - Secure Courier

Issue/Question

• If you are in need of securely transferring data or sensitive documents from one user to another without risk of a data breach the UT Vault is the perfect file transfer service for you. Many of the documents that we handle on a daily basis contain sensitive data that is important to keep as secure as possible. These types of documents may include but are not limited to data related to HIPAA or FERPA or even anything that may contain Personal Identifiable Information (PII). With the UT Vault your data is encrypted throughout the entirety of the transfer process as well as throughout the duration of its temporary storage (30 days). This is the most secure method of transferring sensitive data available to UT Faculty, staff, and students. 

Environment

• Accessible through your favorite Internet browser and available to anyone with a UT account. Even non-UT users may register to and use this service so long as they are sending data to a UT account. 

Resolution

• Open your preference of Internet browser and input vault.utk.edu into the Address Bar. You should now be seeing the screen seen below. 
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• UT faculty, staff, and students will select the 'Log In with NetID and password' button.
• Here you will input your NetID username and password and then click 'Login'.
• This will prompt a DUO authentication identical to when you are logging into My UTMartin. Use whichever method you typically use on a day to day basis. If you have any questions regarding this, please check out our Knowledge Base article on DUO Frequently Asked Questions.
• Now you will see a page that looks like a typical e-mail message (screenshot attached below).
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• At this point you can format the message however you would like and are able to attach files by clicking the 'Choose File' button in the Upload a File row near the bottom of the page. You can even select 'Send me verification when the message is received' and you will be notified when the recipient has accessed the message for the first time. 

Notes

• This method of data transfer is more secure than a typical e-mail or scan-to-email function on the copier. 
• Without having to access an outside mail server, the encryption can be data ensured throughout the entire process as it stays within the UT technical infrastructure.