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Knowledge Base
Categories (7)
Account Management
Account requests and access updates, password assistance, and DUO (two-factor authentication) assistance.
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Enterprise Systems
Assistance with with Banner Self-Service, Banner Administrative, DegreeWorks (Flight Plan), and so much more.
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Computer Hardware and Software Assistance
Information on software and hardware for personal and UTM owned devices.
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Email, Collaboration, and Communication Systems
Microsoft Office 365, G-Suite, OneDrive, Google Stream, Digital Signage, etc.
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Telephone and Cable TV Services
Office phones, Campus Voicemail, Cable TV, and Streaming Services
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Internet, Networking, and Infrastructure
WiFi assistance, Wired Network assistance, etc.
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Classroom & Instructional Technology
Classroom Technology How-To Documentation, Canvas, Personal Capture, Training, and Zoom
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Additional Resources
Popular Articles
Using the myUTMartin Portal
Duo Two-Factor Authentication (2FA) Getting Started Guide
What is my NetID?
Connecting Game Consoles to the UTM Network
Office 365 Installation
Recent Articles
Turnitin Similarity
Software Downloads for Students
Phone Types
UT Email Encryption
UT Vault - Secure Courier
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