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Check out this article I found in the ITS Client Portal knowledge base.<br /><br /><a href="https://utm.teamdynamix.com/TDClient/2421/ITS-Portal/KB/ArticleDet?ID=160417">https://utm.teamdynamix.com/TDClient/2421/ITS-Portal/KB/ArticleDet?ID=160417</a><br /><br />RingCentral User Training<br /><br />This is a recording of instructor led RingCentral user training.