Where do I find the MAC address for personal assistants?

Issue/Question

  • Where do I find the MAC address for personal assistants?

Environment

Resolution

Amazon Echo Dot

  • Open the Alexa app on your Phone and click on the Devices button on the bottom.
  • On this tab, you will see your Echo device (s) listed. Tap on your device name.

  • On the next screen, tab on the Settings gear icon on top right corner of your screen.

  • Scroll all the way down to the bottom and tap on About button.

  • On the next screen, you will see your Amazon Echo MAC address listed.

 

Google Home

Google Home app

  • Open the Google Home app 
  • Touch and hold your device's tile.
  • At the top right, tap Settings >Device information.
  • The MAC address should be listed under Technical information. If it’s not, check the device’s Wi-FI connection.

Nest app

  • Open the Nest app
  • Tap Settings in the top right corner of the Nest app home screen.
  • Select the product that you want to check.
  • Tap Technical info. You’ll find the MAC address next to MAC or Wi-Fi MACNote: Don’t use the serial number next to 802.15.4 MAC. That’s the address Nest products use to communicate directly with one another over a low-power wireless connection.

 

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Details

Article ID: 153245
Created
Fri 7/28/23 10:49 AM
Modified
Wed 8/2/23 9:01 AM