Call Forwarding

RingCentral

Forwarding all calls in the RingCentral desktop and web app

Click your profile picture at the top left.
Click
Call rules
.
Click the
Forward all calls
toggle to turn it on.
To select where to forward your calls, click
Forward all calls
, then click the dropdown next to
Incoming calls
.
- Send to voicemail
  : Forwards calls to a voicemail inbox. Click the message to set up a custom greeting.
- Forward the call
  : Forwards calls to any extension or phone number.
- Play announcement
  : Plays an announcement, then ends the call. You can use the default announcement or click the message to record a custom greeting.
Click
Add schedule
, then use the date and time selectors to set your call forwarding schedule.
Click
Save
.

A banner at the top of the RingCentral app will remind you that your calls are being forwarded. In the banner:

Turning off call forwarding in the desktop and web app

Forwarding all calls in the RingCentral mobile app

Tap your profile picture at the top left.
Tap
Call rules
.
Tap the
Forward all calls
toggle to turn it on.
To select where to forward your calls, tap
Forward all calls
, then tap the dropdown next to
Incoming calls
.
- Send to Voicemail
  : Forwards calls to a voicemail inbox. Tap the message to set up a custom greeting.
- Forward the call
  : Forwards calls to any extension or phone number.
- Play announcement
  : Select to play an announcement, then end the call. You can use the default announcement or tap the message to record a custom greeting.
Tap
Add schedule
, then use the date and time selectors to set your call forwarding schedule.
Tap
Save
at the top right.