Popular Services

Not sure what form to use? Submit a general ticket.


Submit a request to update information on a UTM page.


Account Access Request: ITS Systems


Use this form to request a laptop to be checked out for your use.


Request assistance with an issue involving a system within DASH.


Create a request to have a device imaged and installed.


Request ITS to provide a device config/quote for desktops, laptops, and other mobile devices.


Fill out requests for Information Systems such as Banner, DynamicForms, UTMartin Portal, TouchNet, and IRIS.


Submit a Help Desk Request for scanning Akindi test forms.


Port installation, activation, move, or report problems with a network port.


Request new phone services or report issues with current phone service.


Use this form to request new software to be evaluated and purchased.


Used computers from the faculty and technology fee rotations are available to UTM Departments for purchase for $200.


Hardware and Software Assistance for your Computer


Request an exemption to one of the computer policies that add security to your device.


Request reports that use Banner and other related data and information.


Request maintenance, updates, training, and purchasing of printers and MFDs.


Report a suspected or confirmed security incident


Request access to the private network from off campus.


Use this to request access to shared data on OneDrive, Google Drive, and Network Share Drives.


Submit a request for technology services within a classroom. Call the Help Desk at 731-881-7900 if you need immediate assistance.


Request to have your Google account migrated to an Office 365.